0333 800 2400

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Shipping Costs

We use both Royal Mail and TNT for the majority of our consignments aside from large and oversized items which may come via an alternative carrier. We use these couriers as they offer the option of collecting your goods from the nearest Post Office counter, or offer timed delivery slots in addition to standard services. We find the reliability of delivery and protection of parcels in transit second to none with these couriers.

 

For orders outside the UK we will only ship to the cardholders registered address.

 

We will send confirmation e-mail once your order has been received and processed and also send you a second confirmation e-mail once your items have been despatched. You can log into your account, if you created one, on our website at any time to look at your order status.



Order: Cut off times

All orders placed before 1pm during Monday to Friday will normally be shipped that day, subject to stock availability. Any orders placed after this time with Express Next Day Delivery Options* will not leave until the next working day. So an order placed on Friday afternoon at 3pm will be processed on the following Monday for delivery that Tuesday.

 

* Note that orders to Channel Islands, Northern Ireland, Isle of Man, Scilly Isles, Orkney and Shetland Islands, some Western Isles, remote parts of Northern Scotland and mainland Europe have longer transit times and are not guaranteed for Next Day delivery.




UK Orders: Standard Delivery Options

All orders over £100 (ex. VAT) are eligible for free UK delivery, however due to restrictions we are unable to offer our standard delivery pricing to the following postcodes:

AB, BT, DD, GY, HS, IM, IV, JE, KA. KW, PA, PH

 

All orders under £100 (except samples) will be subject to a £10 (ex. VAT) delivery charge.

 

Please note: our standard delivery options are not available to non UK customers. Please see below for options for International shipments.

 

 

Prefer a different delivery option?

We are pleased to offer the following Express Delivery options, available by telephoning our office. Express Delivery options are only available on items that we have IN STOCK in our warehouse. -

 

DELIVERY OPTIONS  
Next Working Day Delivery (up to 6pm)    
Next Working Day AM (pre 12 Noon)    
Before 10AM    
Before 9AM    
Saturday Delivery    

 

Note that premium guaranteed delivery services; eg before 9 am and Saturday delivery are not available to certain postcode areas that include the Channel Islands, Northern Ireland, Isle of Man, Scilly Isles, Orkney and Shetland Islands, some Western Isles and remote parts of Northern Scotland.


Please call our sales team on 0333 800 2400 to request any of these services prior to placing your order. 

 

Non UK Customers: Delivery Options

Our standard and free delivery options are not available to International Customers. 

Please contact a member of our sales team on 0333 800 2400 to obtain a quotation.